Refund policy

 

🔁 Return & Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you're not happy, here's how we handle returns:

  • Return Window: You can return your item within 7 days of receiving it.

  • Condition: Items must be unused and in their original packaging.

  • Eligible Items: All items are eligible for return.

  • Refunds: We offer full refunds, but customers are responsible for return shipping costs.

  • How to Start a Return: Simply reach out to us at
    📧 Contact@nafasnasaltape.com or
    📞 +201143911144
    and we’ll guide you through the next steps.

  • Damaged or Defective Items: If your item arrives damaged or has a defect, contact us immediately. We’ll arrange a free exchange.

  • Refund Time: Once we receive and inspect the return, please allow 2 to 7 business days for the refund to be processed.